Check out our most frequently asked questions here. If you still need help, please contact us!
SHIPPING
Where do you ship from?
We ship all orders from our small business in Ohio.
How long does shipping take?
Orders typically ship within 3-5 business days. Delivery times vary based on location and shipping method selected at checkout
Do you offer international shipping?
At this time, we only ship within the U.S., but we hope to expand soon!
ADDITONAL INFO
What if my order arrives damaged?
We take great care in packaging, but if your order arrives damaged, please contact us within 48 hours with photos, and we’ll make it right!
How can I make my candle last longer?
For the best burn, trim your wick to 1/4 inch before each use and let the wax melt evenly to the edges on the first burn.
What type of wax do you use in your candles?
We use a premium wax blend for a clean, long-lasting burn. Each candle is infused with high-quality fragrance oils for the best scent experience.
What can I do if my order is going to the wrong address?
Please contact us immediately at contact@blissfulbathandcandle.com
Do you accept returns or exchanges?
Due to the nature of our products, we do not accept returns. However, if you have any issues with your order, please reach out, and we’ll be happy to help!
Can I cancel my order?
We process orders quickly, but if you need to cancel, contact us within 24 hours, and we’ll do our best to accommodate.
STILL HAVE QUESTIONS?
If you don’t see your question here, feel free to contact us at contact@blissfulbathandcancle.com —we’re happy to help!
Just out here being blissful!